When will I get my report?

Demographic Radius Report with Instant Add-ons 

(Traffic Counts, Population Projections, More than 3 radius Distances)

If you ordered a $74 demographic radius report alone or with any of the instant add-ons listed above, you'll receive your report immediately after purchase as an instant download. You'll also get an email with a link to download your radius report within 10 minutes of your order. If you don't receive your report email after 10 minutes, please check your SPAM folder. If your report isn't in your SPAM folder, please contact us via this form or by phone at 1.800.939.2130 with an alternative email address.

Custom Radius Report with 1 Business Day Add-ons 

(Retail Gap Report, Drive Times, Competitor Lists, Custom Areas, or Custom Calculations)

If you ordered a custom radius report with any of these above add-ons, you'll get the demographic radius report as an instant download AND the next business day, you'll get an email with a new radius report that includes your 1 business day add-ons. If it's noon the next business day and you still haven't received your report, please check your SPAM folder. If your report isn't in your SPAM folder, contact us via this form or by phone at 1.800.939.2130 with an alternative email address.

Microsoft Word Format

If you requested the Word format of the radius report, then you will receive your PDF and Excel files immediately, and the Word file would be delivered in 1 business day.

If you are still unclear about when you'll receive your report, contact us via this form or by phone at 1.800.939.2130. We're here to help!